Customer Testimonial - P Russon & Sons

We spoke to Tim Russon from P Russon & Sons to see how JCB Livelink benefits his day to day work life.We asked Tim a few questions about Livelink & New Farm. 

Russons cover 328 acres, with 250 acres of arable, growing Winter Wheat, Oilseed Rape, Winter Barley and Maize for forage or combining. The remainder is grass which supports 25 suckler cows. They also run an agricultural contracting business. Services include Forage Harvesting for AD and livestock customers, drilling a broad range of crops, miscanthus grass cutting, bailing straw, muckspreading and much more! Recently Tim has been named the Farmers Weekly Contractor of the Year 2020 - a great achievement for himself and the company! 

How long have you been using JCB Livelink and why did you choose it?  
We have been using Livelink for approximately 8 years. We decided to use it as a tool to manage machines and certain jobs.

How many machines are in your fleet?
Altogether we have 16 Tractors, 8 of which are JCB Fastracs and 8 New Hollands. We also manage 3 JCB loading shovels and 3 JCB telehandlers, alongside 3 Claas forage harvesters and a Claas combine.

Why did you decide to deal with Sharmans and what is your experience with us? 
Initially we dealt with Sharmans because Howard Lyon our helpful salesman, established a relationship with us. This was then followed by very good aftersales care. We have a good working relationship. They look after our machines well with speedy repair times and back-up along the way. Not forgetting the competitive pricing of new equipment!

How does JCB Livelink help your business?  
The JCB Livelink helps us manage the machines that we have on the system. In particular, the JCB Loading Shovel we have on Grimsby Docks, where I receive a daily report of its activity.This helps me keep track of lone-workers and also helps plan maintenance. This is the biggest benefit for us as a company as we are able to manage our time keeping and ensure we are getting the best out of our machines.

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